PRE ORDER POLICY

PRE ORDER POLICY

Pre orders are charged at the time of checkout. We only put up our guaranteed allocated products for pre order to avoid any cancellations that you get with other stores. 

If your order contains a preorder product. as shown by (Preorder) in the name as well as during checkout, we will do our best to ship on or before the estimated release date (shown by "ETA"). These release dates are sourced from our suppliers and manufacturers and are subject to change. If the ETA is changed significantly, you will be notified as soon as possible.

Preorders can easily be cancelled prior to shipping, simply let us know via email with your order number. Please note if cancellation of a preorder product takes you below our free shipping threshold, you may be charged shipping.

Orders that contain both preorders and regular products will be shipped when all products are available. At our discretion we may choose to ship part of your order early to ensure you receive it as soon as possible. If you urgently require a product, please contact us beforehand first.